General Volunteer Policies
- The volunteer deposit reflects the cost of the at-ticket cost of the wristband you are volunteering for; the deposit for a 4-day volunteer-wristband trade is now $130
- NO AT-FESTIVAL SIGN UPS: this means you can no longer come to the gate during the festival to sign up to volunteer--all volunteer positions will be filled prior to the start of the festival.
- BRING YOUR ID: all volunteers will be required to show their ID when checking in at the volunteer tent
Other policies to be aware of:
- If you have to cancel your shifts please do so 1 week in advance of the festival in order for your deposit to not be charged. Phone cancellations in to the volunteer office: (607) 387-7764
- We can no longer provide the opportunity to volunteer for an offsite camping pass
- Make sure you check in with your crew shift manager so they know you came: this is the only way to verify that you went to your shift
- If you miss just one shift we will charge your deposit
Volunteer Conduct and Attire
As volunteers for the festival, you help represent the GrassRoots organization:
- For our 21 and older volunteers: please, make sure the party hasn't started for you until after your shift - if you are deemed unable to work by your Crew Chief, you will be asked to leave and you will not receive credit for having shown up. (That means you will be charged $130!)
- If you are a volunteer under 21 and are known to be under the influence (even off of your shift) you will be removed from the festival and considered ineligible for future volunteer opportunities.
Volunteers who do not observe this policy will not be eligible for future volunteer opportunities.
- Volunteers must at all times be fully-clothed –top-to-bottom, including shoes!
- All volunteers should wear shirts while working.
- GrassRoots t-shirts should not be ripped or cut-up.
- Volunteers must be completely sober on shift and considerate to festival patrons, musicians, and other volunteers.
- When a volunteer is not on shift they should never be disorderly or otherwise disruptive.
- If a volunteer is deemed unable to work by your Crew Chief, you will be asked to leave and you will not receive credit for having shown up (that means your deposit will be charged).
What you need at Volunteer Check In:
- Photo ID
- Pre-approved Deposit
- Know the official name of the crew you are assigned to
- Gates open at noon the Thursday of the festival
How to prepare for your shifts:
- Check in and out of your shift with your shift manager or crew chief
- Know what your shifts are before getting to the festival!
- Be sure to plan on being at LEAST 10 minutes early to your shift.
- Be prepared to be present for the entire length of your shift (i.e. bring water)
- Dress for the weather (sun hat, rain coat, sunscreen, etc.)
New Volunteers will most likely be assigned to one of the following crews:
- Front and Back Gates
- Offsite Crew
- Trash and Recycling
First Aid Volunteers are always needed, but can only be filled by registered EMTs, paramedics, doctors, nurses, or physician's assistants. Credentials will be checked.
Crews Generally Reserved for veteran volunteers: Setup, Security, and Stage Crews.
Before the festival: Volunteer@GrassRootsFest.org
During the festival: come to the Volunteer Check-In Tent, which is located at the front entrance of the festival.