- The volunteer deposit: MUST BE A CREDIT CARD reflects the cost of the at-ticket cost of the wristband you are volunteering for; the deposit for a 4-day volunteer-wristband trade is now $150.
- NO AT-FESTIVAL SIGN UPS: this means you can no longer come to the gate during the festival to sign up to volunteer--all volunteer positions will be filled prior to the start of the festival.
- BRING YOUR ID: all volunteers will be required to show their ID when checking in at the volunteer tent.
other policies to be aware of
- If you have to cancel your shifts please do so 1 week in advance of the festival in order for your deposit to not be charged.
- We can no longer provide the opportunity to volunteer for an offsite camping pass.
- Volunteers must purchase their own camping pass: the majority of volunteers are responsible for purchasing their own camping.
- Volunteers who arrive at the festival after midnight will need to purchase a day pass in order to enter the festival, no reimbursement will be provided. They should come to the volunteer tent the next morning at 10am to check in officially.
- Make sure you check in with your crew shift manager so they know you came: this is the only way to verify that you went to your shift.
- If you miss just one shift we will charge your deposit.
volunteer conduct & attire
As volunteers for the festival, you help represent the GrassRoots organization:
- For our 21 and older volunteers: please, make sure the party hasn't started for you until after your shift - if you are deemed unable to work by your Crew Chief, you will be asked to leave, you will not receive credit for having shown up and your deposit will be charged.
- If you are a volunteer under 21 and are known to be under the influence (even off of your shift) you will be removed from the festival and considered ineligible for future volunteer opportunities.
- Volunteers are not offered cigarette breaks during their shift. You may not smoke when on shift.
- Volunteers must, at all times, be fully-clothed –top-to-bottom, including shoes!
- All volunteers should wear shirts while working.
- GrassRoots t-shirts should not be ripped or cut-up.
- Volunteers must be completely sober on shift and considerate to festival patrons, musicians, and other volunteers.
- When a volunteer is not on shift they should never be disorderly or otherwise disruptive.
- If a volunteer is deemed unable to work by your Crew Chief (for any reason), you will be asked to leave and you will not receive credit for having shown up and your deposit will be charged.
what you need at volunteer check-in
- Photo ID
- Bring your Credit Card for deposit.
- Know the official name of the crew you are assigned to.
- Gates open at noon the Thursday of the festival.
how to prepare for your shifts
- Check in and out of your shift with your shift manager or crew chief.
- Know what your shifts are before getting to the festival!
- Be sure to plan on being at LEAST 10 minutes early to your shift.
- Be prepared to be present for the entire length of your shift (i.e. bring water).
- Dress for the weather (sun hat, rain coat, sunscreen, etc.).
first aid volunteers
- Are always needed, but can only be filled by registered EMTs, paramedics, doctors, nurses, or physician's assistants. Credentials will be checked
Will likely be assigned to one of the following crews:
- Front and Back Gates
- Offsite Crew
- Trash and Recycling
crews generally reserved for veteran volunteers
- Stage Crews