VOLUNTEER CHECK IN HOURS ARE 9AM TO 11PM THURSDAY, 9AM TO 9PM FRIDAY AND SATURDAY, AND 9AM TO 2PM SUNDAY.
We love our volunteers! They are what make our festival happen, and what make it special. Want to be a part of our community by giving time and energy to create festival magic? Please fill out an application. We'd love to have you!
If you have any questions that aren't answered by reading the information on our website please feel free to call us at (607) 425-1854 or e-mail us at email@example.com.
Frequently Asked Questions
Why should I be a volunteer?
For many people, GrassRoots wouldn’t be GrassRoots without volunteering. It’s about helping make it all happen. It’s about getting to know people. Also, in trade for your volunteer hours you get a festival ticket.
How many hours do I have to volunteer?
The average volunteer commitment is 12 hours for a 4-day pass. There are some crews that only require 9 hours. If you are interested in volunteering for a day pass, the trade is between 3-4 hours (depending on the crew) for every day pass you wish to volunteer for.
Some things to remember:
You must sign up for 3 shifts to earn a weekend pass
If working for a day pass, you must volunteer on the day(s) you are attending (unless you are working festival setup or breakdown)
All shifts must be worked on the SAME crew
Can I volunteer for a day pass?
Yes! The average volunteer commitment is 9-12 hours for a 4-day pass. We require that you complete a 4-hour shift for each one day band you would like to earn. Make sure to note the days you plan to attend on your volunteer application. We'll make sure you have the correct crew-match based on your skill set and the day(s) you plan to be at the festival.
How do I complete an application?
Create a login and fill out the application. Then look to the left of your dashboard and click on "shifts." All available shifts and crews will be presented to you there. Any questions should be directed to Elaine at firstname.lastname@example.org.
I completed the online application, how long before I hear from someone?
This depends on the crew you are assigned to. Some crews have a quick turn around time, some have a couple weeks. Either way, if you don't hear from anyone and it's been more than 2 weeks or it's ten days before the festival, you should contact the volunteer coordinator: email@example.com
Where do I get my wristband when I arrive at the festival?
You check in at the Volunteer Tent, which is located at the front gate of the festival (on Rt 96/Main St, Trumansburg). You cannot check in until 9am Thursday.
If I am under 18, can I volunteer?
Yes, if you are at least 13. However, a parent or guardian must be present at the festival with you (or on the same shift if you are between the ages of 13 and 15). You must also have your parent or guardian complete the form found on the youth volunteer info page.
Where do I camp?
You are responsible for securing your own camping pass. Volunteers cannot volunteer extra hours in trade for camping. Please visit the camping info page for more information about camping at the festival.
What if I have to cancel my shift?
Shift cancellations must be down within a week of the festival. Cancellations should be done via phone: (607)-387-5098. If you have to leave a message with your first and last name spoken clearly and repeated twice. If you have to cancel and the festival has already started send an e-mail to: firstname.lastname@example.org. Failure to improperly cancel your shifts risks your eligibility for future GrassRoots volunteer opportunities.
I have another question, who should I contact?
Questions can be directed via e-mail to the volunteer coordinator: email@example.com